Who Owns Online Customer Experience?
Despite the recent up-tick of the financial markets, brokerage firms remain entrenched in a down market mode replete with cost-containment and contingency plans to confront an even more prolonged market slump.
New Online Marketplace Launched for Dealers to Swap American Depository Receipts; Euronext Life Chooses Interxion for Network Infrastructure; Nasdaq Nabs Instinet Execs
Regulatory DataCorp Aligns with Thomson; Market Data Services Ltd. Partners with Union Square Associates; MarketXS to Distribute FX and Money Market Data from Icap
RISK MANAGEMENT TECHNOLOGY
Northern Trust Launches Event Analyst; SIA Supports Credit Ratings for Debt Capital Charges; Fortis Chooses Sungard's Credient
Fortis Clearing to Implement CityNetwork's Recon Product; Equant Gains Contracts; DTCC Launches Research Product
Electronic Trading Briefs
CyBerTrader Inc. teams with the CME; FIX Protocol Limited and the Futures Industry Association (FIA) to sign statement of understanding signifying they agree to work together to ensure FIX is compliant with futures and options; Axiom Global Trading completes integration of its direct-access-trading functionality with TradingScreen's TradeSmart.
Market Data Briefs
Lehman Brothers announces it will globally utilize Reuters Knowledge; Goldman Sachs renews and revises contract with Reuters; Oslo Bors and the Copenhagen Stock Exchange implement Fast Search & Transfer's real-time data-search and filter technology.
Risk Management Briefs
CMS BondEdge makes quantitative rating system available from Audit Integrity, LLC; Bisys launches service to help hedge funds comply with USA Patriot Act.
Investment Technology Briefs
CalPERS implementing equity-order-management and compliance system from Charles River Development; CMS BondEdge partners with Audit Integrity; Bisys launches service to help hedge funds with anti-money-laundering compliance.
Shell Australia Superannuation Fund moves custody of its $600 million superannuation fund to JPMorgan Investor Services; Random Walk Computing, Inc. announces selection of Volante Designer from Volante Technologies, Inc.; HelioGraph awarded SwiftReady Gold Financial EAI label .
CFTC Approves CME, CBOT Rules for Common Clearing Link; OM Reports Operating Loss; CBOE, Belzberg To Sponsor Chess Tournament; Hotspot Fxi to Offer Confirms Via Traiana; CSFB Head of Sales Joins Cantor
Barclays Renews Contract with Reuters; The Shanghai Gold Exchange Signs Agreement with Reuters; KBC Bank Selects Fame;
Risk Management Briefs
DTCC and Canadian Depository Launch Joint Opportunities Study; Building Society to Implement Dart+Pricing; Mizuho Bank Extends Use of FNX Sierra; Bank of Israel is Live with Decalog
Fortis Signs Contract with Radianz; Hedge Fund Servicer Goes Live on DST's HiInvest; AXA To Implement DST; Beauchamp Launches New Version of FundManager
Merrill Chooses JPMorgan as Domestic Custodian; City Networks Implements Matching for HSBC in MidEast; Fidelity ActionsXchange Reduces Turnaround Time; DTCC and Canadian Depository to Identify Joint Opportunities
FIX Protocol Org Names Executive Director
FIX Protocol Ltd, a non-profit organization that owns the intellectual-property rights of the Financial Information eXchange protocol, has named Peter Randall the organization's first executive director.
E-Mail & IM Compliance
LiveOffice Corporation, a provider of Web-based products for financial-services professionals, has integrated its proprietary instant-messaging (IM) monitoring and storage system into AdvisorMail, LiveOffice's regulatory-compliant e-mail monitoring, archival and retrieval solution.
Managing Market Data
Asset Control, a provider of investment-data-management solutions to the financial-services industry, has released two additions to the AC Business Suite of user solutions.
Instant Messaging Clarified
The National Association of Securities Dealers sent out a notice to members clarifying the "supervisory obligations and record-keeping requirements for instant messaging."
Good News for IT Job Seekers
The "job hemorrhaging" in financial-services IT is expected to end during the third quarter of 2003, according to a survey by NationStaff, a New York City-based executive-search firm.
Turning the Pages: Enterprise Risk
A new book called "Enterprise Risk Management: From Incentives to Controls" discusses the importance of integrating risk management into the culture and operations of a business.
Management consultant Asiff Hirji got to know his client Ameritrade Holding Corporation so well that when the chance came to shape the technology strategy at the online broker, he couldn't say no.
FIX’s Post-Trade Play
Does FIX 4.4 have the potential to disrupt Omgeo's dominance of the post-trade space?
One Plus One Equals One
The Bank of New York and Pershing join forces to conquer the correspondent-clearing and outsourcing marketplaces.
The Race Belongs to the SWIFT
By establishing a private network, SWIFTNet is poised to outdistance the World Wide Web as the primary carrier of bank-to-bank financial messaging.
Separate Accounts Mired in Complexity
As separate accounts grow in popularity, it is becoming apparent to providers that the major obstacle to growth is not customer interest but operations.
A Brave New World
Bloomberg sees biometrics as the key to preventing unauthorized access to its terminals, but will end users view the new technology as too intrusive?
Options Markets Hold Hidden Dangers
Financial institutions are taking a closer look at credit risk as a means to guard against losses. Determining the best way to evaluate it, however, is up for debate.
Trading & Exchanges
Rejecting the idea of an all-electronic operation, Tullett Liberty prefers a hybrid model of voice brokering supported by STP.
The BOX Rebellion
A proposal by the Boston Stock Exchange to launch the Boston Options Exchange - known as The BOX - is stirring up the industry as it awaits regulatory approval from the Securities and Exchange Commission.
The New Dream Team
Batman and Robin. Bonnie and Clyde.
Compliance officer and CIO. Joining the list of dynamic duos comes the 21st century partnership of compliance officers and chief information officers. Yet, these two aren't appearing in any movies; instead, they're the hottest act on Wall Street.
Everyone Needs a CIO to Lean on
It was only about three years ago that the CTO of Merrill Lynch was named to the firm's executive board, signaling the growing importance of technology to the business of financial services.